E!cockpit software error

I am having an issue while the opening e!cockpit software.
Image is attached. Please help me how to resolve this issue. Thank you

Hello @Mehak_Fatima,
at C:\ProgramData\WAGO Software\e!COCKPIT\logs you can find logs from e!COCKPIT (same files you can find inside the package if you click “Support” and send e-mail to ecockpit@wago.com). You can check e!COCKPIT.log to see what happened.

What did you do when it appeared?